This quest does not start with Delinah Khahiz as noted above, but is given to the player as you finish The Footsteps of Dartain: Emergence, as part of the dialogue with Pleni Mas'arc in Paineel. A bug exists which makes the player unable to obtain this quest: If a player does not completely finish the dialogue with Pleni following the finish of "Emergence," (for example, by hitting escape to close dialogues) Pleni will not respond again and the new "Observation" quest is unobtainable.